The controller is Nohaila Lakroucha Arhlal, tax ID (NIF) 35755872A, address: Calle Bernat Amer 20, 3.º B, 07011 Palma (Illes Balears), España. You can contact us at info@novaromulus.es.
GuIA viajero has no registration and no user accounts. We do not ask for your name, email address or password. We do not use analytics, advertising, cookies or any kind of tracking. The data described below is limited to what is strictly necessary for the app to work.
Each audio guide is bought as a one-off purchase (a non-consumable item) through the App Store or Google Play. Apple or Google handles payment entirely: we do not receive or store your card or payment details.
To validate and restore purchases, the app uses the RevenueCat SDK. RevenueCat receives an anonymous user identifier generated by the app and the purchase receipts from the relevant store. This is not linked to your name or email address, because we do not have them. Purpose: to check which guides you have bought and let you restore them. Legal basis: performance of the purchase contract (Art. 6(1)(b) GDPR) and our legitimate interest in preventing fraud (Art. 6(1)(f) GDPR). RevenueCat's own privacy policy explains how it handles data; this processing may involve transfers of data outside the European Economic Area, subject to the safeguards required by law.
If you allow it, the app accesses your location only “while using the app”, to show you the nearest stop. Your location is processed on your device and is not sent to any server. You can withdraw the permission at any time in your system settings; the app keeps working without it, minus that feature. Legal basis: your consent (Art. 6(1)(a) GDPR).
Photos, audio and the guide catalogue are downloaded from a static server hosted on Vercel. As with any download over the internet, the server temporarily records your IP address in its technical logs. We do not use it to identify you. Legal basis: our legitimate interest in the operation and security of the service (Art. 6(1)(f) GDPR).
Maps are built from OpenStreetMap tiles. The app requests them directly from OpenStreetMap's servers, which, like any web server, can see your IP address. See the OpenStreetMap Foundation's privacy policy for more information.
Guides you download for offline listening are stored on your device. You can delete them at any time in Settings, or by uninstalling the app.
The following third parties are involved, each under its own privacy policy: Apple and Google (stores and payments), RevenueCat (purchase validation), Vercel (content hosting) and OpenStreetMap (map tiles).
We do not hold identifiable personal data of our own. Data processed by third parties is kept according to their own policies; server technical logs are kept only for as long as the hosting provider sets. Local data stays on your device until you delete it.
Under the GDPR and Spain's LOPDGDD (Organic Law 3/2018) you have the rights of access, rectification, erasure, objection, restriction of processing and data portability. To exercise them, write to info@novaromulus.es. Because we do not hold your name or email address, we may need you to provide your anonymous user identifier or other details so that we can locate the information (Art. 11 GDPR). You can withdraw your location consent at any time.
If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es, or with the supervisory authority in your own country.
GuIA viajero is not directed at children under 14 and we do not knowingly collect data from them. If you are a parent or guardian and believe a child has provided data, please contact us.
We may update this policy when the app or the law changes. The current version is the one published at this address, with the update date shown above.